What the licensing authority does: control, audit, protection
The licensing authority is a key link in the gambling regulatory system, ensuring transparency, honesty and safety in online casinos. His tasks are not limited to issuing permits: he controls the work of operators, conducts audits, considers complaints and protects the interests of players.
1. Main functions of the licensing authority
1. Issuing licenses - checking the company for compliance with the requirements: financial stability, technical equipment, personnel qualifications, the availability of measures to protect players.
2. Activity monitoring - continuous monitoring of operator compliance with rules, including control of payments, advertising materials and bonus policies.
3. Audit of games and software - regular check of random number generators (RNG), return (RTP) and algorithms to exclude manipulation.
4. Verification of payment systems - control of transaction security, compliance with international encryption standards, compliance with anti-money laundering (AML) and terrorist financing (CFT) requirements.
5. Consideration of complaints from players - receiving appeals, conducting investigations, making decisions that are binding on the operator.
6. Application of sanctions - fines, suspension or revocation of a license in case of serious violations.
2. How is the control
Technical monitoring - access to server logs, game results and financial transactions to identify inconsistencies.
Scheduled inspections - the licensing authority appoints an audit within a certain time frame, usually once a year or more often.
Unscheduled inspections - carried out on suspicion of violation or on complaints from players.
Cooperation with independent auditors - involvement of third-party certified laboratories (eCOGRA, iTech Labs, GLI).
3. Protecting the interests of players
1. Splitting funds - the requirement to keep players' money separate from casino funds.
2. Transparency of payments - checking the timeliness and completeness of payments, excluding delays without legal grounds.
3. A responsible game is the obligatory presence of self-restraint tools and the ability to voluntarily block an account.
4. Data protection - control the use of modern encryption technologies and secure storage of information.
4. Why it matters
Eliminates the possibility of operator fraud.
Ensures fair gameplay and correct operation of games.
Gives the player a protection mechanism - the regulator may oblige the casino to pay the winnings or compensate for the damage.
Maintains confidence in the online gambling market.
5. Example of work of the licensing authority
If a player complains of unjustified account blocking and refusal to pay, the authority asks the casino for all logs, betting history, transactions and correspondence with the client. When a violation is confirmed, the operator receives an order to pay funds, as well as a fine or warning.
6. Result
The licensing authority is not just a "permit issuer," but a full-fledged regulator that ensures fair operation of the casino, protects players and maintains market transparency. Its controls, audits and safeguards are the foundation of trust in online casinos.
1. Main functions of the licensing authority
1. Issuing licenses - checking the company for compliance with the requirements: financial stability, technical equipment, personnel qualifications, the availability of measures to protect players.
2. Activity monitoring - continuous monitoring of operator compliance with rules, including control of payments, advertising materials and bonus policies.
3. Audit of games and software - regular check of random number generators (RNG), return (RTP) and algorithms to exclude manipulation.
4. Verification of payment systems - control of transaction security, compliance with international encryption standards, compliance with anti-money laundering (AML) and terrorist financing (CFT) requirements.
5. Consideration of complaints from players - receiving appeals, conducting investigations, making decisions that are binding on the operator.
6. Application of sanctions - fines, suspension or revocation of a license in case of serious violations.
2. How is the control
Technical monitoring - access to server logs, game results and financial transactions to identify inconsistencies.
Scheduled inspections - the licensing authority appoints an audit within a certain time frame, usually once a year or more often.
Unscheduled inspections - carried out on suspicion of violation or on complaints from players.
Cooperation with independent auditors - involvement of third-party certified laboratories (eCOGRA, iTech Labs, GLI).
3. Protecting the interests of players
1. Splitting funds - the requirement to keep players' money separate from casino funds.
2. Transparency of payments - checking the timeliness and completeness of payments, excluding delays without legal grounds.
3. A responsible game is the obligatory presence of self-restraint tools and the ability to voluntarily block an account.
4. Data protection - control the use of modern encryption technologies and secure storage of information.
4. Why it matters
Eliminates the possibility of operator fraud.
Ensures fair gameplay and correct operation of games.
Gives the player a protection mechanism - the regulator may oblige the casino to pay the winnings or compensate for the damage.
Maintains confidence in the online gambling market.
5. Example of work of the licensing authority
If a player complains of unjustified account blocking and refusal to pay, the authority asks the casino for all logs, betting history, transactions and correspondence with the client. When a violation is confirmed, the operator receives an order to pay funds, as well as a fine or warning.
6. Result
The licensing authority is not just a "permit issuer," but a full-fledged regulator that ensures fair operation of the casino, protects players and maintains market transparency. Its controls, audits and safeguards are the foundation of trust in online casinos.
